Please review our returns and refund policy before purchasing.

Returns Policy

WE SHIP AUSTRALIA WIDE

• Under $100 = $22.00
• Over $100 = $29.95*^

*FREE SHIPPING for disposable continence aids over $100

If multiple products are purchased shipping may be more expensive as these may be sourced from different warehouses.

While in the majority of situations we are able to honour the above rates, there are situations where we cannont. In these cases we will contact you with a quote for freight.

Approximate Delivery Times;

• Metro - 3 to 5 days
• Regional - 5 to 10 days

Express/Overnight - all items are sent via Courier/Express Post

Gimel is an NDIS registered, Australian family business that offers personalised service to people, service providers and carers.

We ensure access to quality assistive products and equipment at competitive prices, and provide free and fast quotes.

We're based in Melbourne, and sell Australia-wide with warehouses in all major cities, servicing customers with fast delivery.

Our products include continence aids, electric beds, patient handling solutions, toilet seat raiser, non-slip bathroom mat and more.