About Us
We enable our customers to live with independence, comfort and dignity.
The Gimel story began back in 2014. Discouraged by the current industry that can be complicated to navigate and impersonal to deal with, we launched Gimel to support our customers when they need us most, offering the tools, support and compassion needed for a healthy, safe everyday life.
An Australian independent business, we provide quality assistive products and equipment at competitive prices so you, or those in your care, can enjoy a greater quality of life.
Why Gimel?
Industry-leading products and equipment
From bathroom to continence, daily living and mobility aids, we partner with the most reputable brands to source the highest quality products. We’re always reviewing our stock to make sure only the best products reach your home or workplace.
Providing access to these items and being able to assist people through challenging times in their lives is a great privilege that we never take for granted.
A personal service
People choose us for our unique personalised service, born from a genuine care about the lives we’re impacting through our products. Our experienced, friendly team is with you every step of the way and if something doesn’t go the way it should, we’re always on the end of the line to get it sorted, fast.
Our 1:1 approach helps make sure you, your loved ones, or your patients, are properly looked after.
Who we’re for
Whether you're looking for yourself, or you’re a service provider, aged care facility, clinic or carer, we cater to both retail and wholesale customers. We’re lean in all the right places so that we can keep our prices competitive and focus on what’s important—you.
NDIS registered (try our simple-to-use NDIS Order Form), our fast processing gives you easy access to the support you need.
Shipping
Enjoy fast shipping Australia-wide with a 30-day returns policy on most items. If you need a hand with installation, repairs or maintenance of our products, we can help you with that too.
We’re in the business of caring. We love what we do. But mostly, we love helping our customers live their lives with comfort and dignity.
